Case worker posts (x4) at the Department of Home Affairs

DEADLINE: 10 February 2023


SALARY: R393 714 – R463 764 per annum (Level 09) (A basic salary). In addition, a
range of competitive benefits are offered.


  • Eastern Cape: Refugee Reception Centre – Gqeberha Ref No: HRMC NO 2/23/3a (X1 Post)
  • KwaZulu-Natal: Refugee Reception Centre – Durban Ref No: HRMC NO 2/23/3b (X1 Post)
  • Limpopo: Refugee Reception Centre – Musina Ref No: HRMC NO 2/23/3c (X1 Post)
  • Western Cape: Refugee Reception Centre – Cape Town Ref No: HRMC NO 2/23/3d (X1 Post)


An undergraduate qualification in Law / Humanities / Social Sciences or related field at NQF level 6 as recognized by SAQA. Minimum of 3 years’ experience in a law environment. Knowledge of the South African Constitution. Knowledge of the Refugees Act and Protection Act. Knowledge of the Domestic and Refugee legislation. Knowledge and understanding of the departmental legislation and prescripts. Knowledge of the Public Service Regulatory Framework. Computer literacy. Communication, analytic thinking and Interpersonal skill. Planning and organizing. Problem-solving, verbal and written communication skills. Financial administration, attention to detail, clerical and administration. Multi-task and teamwork. Record and time management. A valid driver’s license and willingness to travel when required.


The successful candidate will be responsible for, amongst others, the following specific tasks: Provide administrative support with regard to refugee appeal status determinations. Prepare submissions on opinions to the Refugee Appeal Authority. Oversee the administration of document management processes and systems. Implementation of policy, procedures, directives and regulations. Implement governance processes, framework and procedures of the review and appeal against admissions. Ensure compliance with all audit requirements, quality and risk management frameworks, standards, and procedures. Build and maintain relationship with various stakeholders. Ensure business transformation and partnership with clients and vendors. Benchmark with various institutions for best practice. Ensure the implementation of effective risk and compliance management practices. Coach and guide staff on compliance to all relevant regulatory, internal and external compliance requirements. Report on all risk and financial indicators. Administer human and physical resources within the Unit.
ENQUIRIES : Mr N Makaluza Tel No: (012) 316 9800


Quoting the relevant reference number, direct your comprehensive CV, citing the start and end date (dd/mm/yr) of each employment period to be considered, together with an Application for Employment Form (New Z.83), obtainable from any Public Service department or at, by the closing date to: Head Office: Postal Address: Private Bag X114, Pretoria, 0001 Physical Address: 230 Johannes Ramokhoase (Proes) street, Cnr Thabo Sehume (Andries) street, Pretoria, 0001


Applications must be sent to the correct address specified at the bottom of the circular, on or before the closing date; submitted on the new Application for Employment Form (Z.83), obtainable at; accompanied by a comprehensive CV only, citing the start and end date (dd/mm/yr) of each employment period to be considered, including the details of at least two contactable employment references (as recent as possible).

Shortlisted candidates will be required to submit a copy of their ID document, a valid driver’s license (if specified as a job requirement), as well as the relevant highest educational qualifications, on or before the day of the interview. Applicants who possess (a) foreign qualification(s), must also submit the evaluated results of such qualifications, as received from the South African Qualifications Authority (SAQA); and limited to 2.5MB in size, if emailed (applicants will submit only when shortlisted).

Should an automated acknowledgement of receipt not be received when an application is emailed, this could mean that the application did not reach the Department due to the size of the attachments. Should this occur, kindly resend the application in 2 / 3 parts, splitting the attachments accordingly. Shortlisted Candidates will be subjected to an interview and technical test(s) (which test Candidates’ demonstrated professional and technical competency against the job requirements and duties).

Candidates potentially considered suitable after the interview and technical test(s), will be subjected to a competency assessment (which tests the Candidates’ demonstrated proficiency in the professional dimensions attached to the level of the post); employment suitability checks (credit, criminal, citizenship, employment references and qualification verifications); and will be required to complete the online “Pre-entry Certificate to Senior Management Services” course. The course is available at the National School of Government (NSG), under the name “Certificate for entry into the SMS”. Full details can be obtained via the following link: programme/. Candidates wishing to be considered for appointment, are encouraged to enrol for this course immediately. Appointed persons will be required to enter into an employment contract; serve a prescribed probation period; and successfully undergo an appropriate security clearance process within a prescribed timeframe.



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