Internships

The South African Civil Aviation Authority is hiring Client Services Interns in Midrand (ZA)

The South African Civil Aviation Authority is hiring Client Services Interns in Midrand (ZA)

DEADLINE: 15 December, 2023

The South African Civil Aviation Authority is hiring Client Services Interns in Midrand (ZA)

Customer Service 

  • Provide front line support – walk-in centre, contact centre and written correspondence
  • Provide customer services in line with the SACAA policies and procedures of the Client Relationship Management section.
  • Track all customer queries in the approved CRM system until queries are closed
  • Professionally respond to requests from both external and internal customers
  • Evaluate customer satisfaction through approved tools and systems.

General Administration

  • Prepare documents
  • Collate information for reporting
  • Package documentation required for meetings and other departmental engagements
  • Circulate required information and documentation throughout the department and keep accurate record thereof
  • Receive and relay documentation and information to applicable recipients in the department
  • Develop and maintain a proper filing system to ensure accurate retrieval of information as and when required
  • Screen, classify and record documents for easy access and tracking
  • Coordinate functions and meetings for the department
  • Ensure all documents are properly filed

Minimum Requirements 

  • Matric
  • National Diploma or Bachelor’s degree in Marketing, Business Managements or Client Services related qualification

THE END.


ALSO CHECK: 24 Months Sales Female Graduate Programme (Gauteng)

ALSO CHECK: Mauritius – Africa Scholarship Scheme 2024 Call for Applications

admin

African Union Commission Scholar || Founder @ Youth Opportunities Hub || Former RBA COST/Sahel Team at UNDP || TEF Alumni ||

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