The MTN South Africa Chenosis Graduate Programme

admin August 17, 2023

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The MTN South Africa Chenosis Graduate Programme

Chenosis is entering a new phase in its lifecycle where operational and commercial excellence has become critical for success. The urgency for change has become more heightened amidst increased competitive intensity across all markets in which MTN operates. The Chenosis Graduate Programme must therefore ensure the successful delivery in context of:
–   Alignment of the Programme objectives with the overall MTN strategy
–   Rapidly changing ICT environment
–   The geographic complexity of MTN’s footprint across Africa and the Middle East
–   Management of executive and shareholder expectations across all 22 OpCos throughout the transformation
–   Management of customer and supplier expectations
–   Evolving industry sector constantly presenting new challenges and opportunities to the core businesses
–   Participative environment – highly diverse and team-focused
–   Rapid advancement of systems and technology
–   Constant dynamics and local challenges in the economic, regulatory and legal environments
–   Focus on key strategic programs which require cross functional, cross market collaboration and top management visibility

RESPONSIBILITIES

The Graduate: Marketing will be accountable for the following Key Performance Areas:
–   Implement marketing plans that include print, broadcast and online content.
–   Coordinate advertising & internal marketing campaigns and support the marketing and design teams by coordinating and collating content.
–   Setup tracking systems for marketing campaigns and online activities.
–   Conduct market research to identify marketing opportunities and negotiate coverage.
o   This would be for partnerships where we could build communities directly e.g. SME databases.
–   Traffic all advertising efforts to appropriate channels.
–   Develop and manage all internal communication systems.
–   Create, maintain and strengthen the organization’s overall brand through all media avenues.
–   Organize and streamline service offerings into user-friendly concepts.
–   Manage production contractors and other promotional vendors.
–   Maintain strict confidentiality of sensitive information.
–   Simplify complex data into a user-friendly format such as graphs, charts and other visual aids for clients and management.

Quality Standards

–   Adherence to set timelines and budget requirements
–   Adherence to defined policies, processes and procedures
–   SLA terms and conditions
–   Timeliness and accurate of reports and assessments
–   MTN Values: leadership, innovation, can do, relationships, integrity
–   Evaluate new technology and define delivery plan.
–   Develop capabilities to onboard new technologies
–   This will require coding capabilities.
–   Project management from evaluation to production of new technology capabilities.
–   Operational responsibility to ensure platform availability.