Bursary and Graduate Project Co-ordinator Vacancy at Nedbank South Africa
Bursary and Graduate Project Co-ordinator Vacancy at Nedbank South Africa
DEADLINE: Not Specified
Bursary and Graduate Project Co-ordinator Vacancy at Nedbank South Africa
The Bursary Administrator is responsible for administering bursaries to students on behalf of Nedbank. This role entails proactively supporting the Nedbank team on all functions linked to bursary including: Research into Universities and the bursaries available, collecting and maintaining student documentation needed for the bursary, liaising with students, tracking the students’ academic performance, organising bursary event activities (not limited to but will include various expos) and ensuring the smooth and efficient running of the bursary.
Job Responsibilities
Implementation and Maintenance of Bursary Process
- Understand Nedbank’s needs and effectively start the bursary process with the potential bursars. This includes sourcing candidates, screening them based on requirements and engaging in consistent communication with them whilst upholding Nedbank’s brand and reputation.
- Proactively communicate with the potential bursars and ensure that all required documentation is collected in a timely manner.
- Once the bursars have been offered the bursary, act as their first point of call when it comes to questions, guidance, support and assistance.
- Ensure that all bursars receive the same standard of support and that you follow the standardised operating procedures.
- Liaise with Universities in order to attain the relevant details for career days and other relevant events.
- Provide general support to the broader Nedbank Bursary Team.
Administration
- Ensure that all student documentation is collected on time and updated regularly on the Nedbank Bursary Management System. This includes academic transcripts, registration letters, progress reports, matric certificates, ID copies etc.
- Track students’ academic progress.
- Where you are unable to attain information, proactively manage expectations of all stakeholders involved whilst looking for a solution.
Student & Client Liaison
- Liaise with all students on a regular basis. Ensure that they can reach out to you for any support, guidance or assistance.
- Touch base with students at least once a month to see how they are doing and to work through any challenges or issues they may be having linked to the success of their bursary.
- Communicate consistently and proactively with the internal Nedbank team.
People Specification
Essential Qualifications – NQF Level
- Matric / Grade 12 / National Senior Certificate
- Diploma
Minimum Experience Level
2-3 years general administration of which 1 year should be PM environment specific
Technical Skills
- Microsoft office (Excel & Word)
- Strong Communication Skills (Written & Verbal)
- Administration Skills (being organised, filing, typing etc)
Technical / Professional Knowledge
- Ability to solve problems
- Organised
- Attentive to details is critical
- Deadline driven
- Proactive
- Ability to establish rapport and build relationships
- Tolerates pressure
- Is able to get through large volumes of work efficiently
- Able to resolve conflict
- Communicates clearly and proactively
- Open to feedback
- Follows procedures / rule oriented
- Learning oriented
Behavioural Competencies
- Initiating Action
- Customer Focus
- Work Standards
- Collaborating
- Communication
- Managing Work
- Continuous Learning
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