Call Centre Agent Vacancy at FNB

DEADLINE: 17 November, 2023

Call Centre Agent Vacancy at FNB

Job Description

To action incoming or outgoing customer calls, electronic communications and queries as per agreed standard operating procedures to ensure customer needs and business objectives are met

Hello Future Call Centre Customer Service Representative

Welcome to FNB, the home of the #changeables. FNB designs for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen.

As part of the team in FNB Insurance Pillar , you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the time to imagine your potential in a team where experts come together and ignite effective change.

Are you someone who can:

• Experience in a call Centre environment
• Has experience in Long term insurance customer service
• Experience in assisting clients via email or telephone whereby the customer will give you a clear instruction on what and how they need to amend their current policy

You will be an ideal candidate if you:

• Have at least 1-3 years’ experience in a long-term insurance call center environment
• Has a matric certificate or an equivalent qualification/certificate

You will have access to:

• Opportunities to network and collaborate
• A challenging working environment
• Opportunities to innovate

You can be a match if you are:

• Adaptable and curious
• Analyse complex data sets
• Thrive in a collaborative environment

CLICK HERE TO APPLY ONLINE: Call Centre Agent Vacancy at FNB

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