Jobs

Do you want to work for British High Commission in PRETORIA? Apply for the Entry Clearance Manager HEO Vacancy

admin April 24, 2023

2 minutes read

DEADLINE: 28 April 2023

Entry Clearance Manager HEO – (16/23 PTA)

The jobholder will be responsible for managing in a way that enhances the performance and develops the potential of all staff within the department, and preventing immigration abuse and protecting integrity of the systems that bring communities together and improve the UK’s competitiveness as a destination for travel, trade, migration & investment.

The role will also include; statistical data analysis, with a high quality of accuracy; team and operational management; effective liaison with stakeholders and OGDs/external institutions; the gathering of evidence to support policy initiatives and rules changes.

Roles and responsibilities:

To manage resources and oversee processes to ensure that visa applications are assessed and reviewed to a high standard of decision quality that Customer Service Standards are met and exceeded and that UKVI Operating Mandate is adhered to.
To motivate and support visa section staff through effective line management, by providing practical guidance and clear goals and ensuring regular constructive dialogue and open communication.
To promote and uphold high professional standards, endorsed by personal example and encourage individual responsibility for maintaining the overall professionalism and integrity of the Visa Section.
To ensure all management controls are in place and checks are carried out in accordance with Best Practice guidelines and that statistical returns are fully and correctly completed within time limits.
To manage resources proactively to ensure an effective response to changing demands and priorities including by active change management. Direct line management of Entry Clearance Officers.
There will likely be opportunities to get involved with further project work, to chance and improve UKVI processes and performance.
You will need to be adaptable to respond to emerging issues and tasking with a strong focus on working to tight deadlines whilst prioritising conflicting pressures.

You will manage a team of EO’s.

Essential Qualifications, Skills and Expreience

Given the nature of the role previous experience of the UK’s immigration legislation and operations is essential.

Good communication with excellent spoken and written English
The ability to work quickly and reliably with little supervision to meet challenging targets
Ability to work well under pressure
Excellent team players – this is an all for one, and one for all environment
Flexibility and a positive attitude to working in a forward thinking, modern and motivated department, which is working at the forefront of visa work We are committed to improving standards and procedures – and we are looking for like-minded employees

Desirable qualifications, skills and experience

It is extremely important that the successful candidate is adaptable and shows a willingness to undertake a variety of tasks in a busy environment. There may be the need to work flexible hours. A positive attitude is essential as is the ability to work as part of a team.