Internship Opportunity at FlySafair for Young South Africans

admin May 2, 2023

1 minute read

DEADLINE: 31 May 2023

Internship Opportunity at FlySafair for Young South Africans

Safair Operations, operating as FlySafair has a vacancy for a Refund Intern at our head office in Bonaero Park. The successful applicant will report to the Manager: Finance

RESPONSIBILITIES:
–   Allocating payment to bookings that doesn’t reflect on reservation system;
– Correcting bookings on the reservation system where the charges and payments do not agree;
–   Assess and process refund requests based on the refund policy;
–   Assisting customer/ passengers both verbally and in writing regarding payments and refund queries;
–   Adhoc duties as requested.

REQUIREMENTS:
–   Grade 12;
–   Diploma or Degree;
–   Solid computer literacy;
–   Excellent communication in English – speak, read and write;
–   Excellent phone etiquette;
– No criminal or credit record.

PERSONAL ATTRIBUTES:
–   Punctual;
–   Excellent understanding or experience in delivering great customer service to a customer;
–   High degree of patience and assertiveness;
–   Conflict resolution skills;
–   The ability to work well under pressure;
–   Practice good time management skills and willingness to work longer than normal office hours;
–   Good mathematical skills;
–   Customer focused and service oriented.

APPLICATION GUIDELINE:

Suitable qualified candidates are invited to complete the prescribed form, available on the website: FlySafair.co.za.
No external email applications will be accepted.
Should no feedback be provided within two (2) weeks from the closing date, please consider your application as unsuccessful.
FlySafair reserves the right

* Not to proceed with this vacancy
* To appoint the selected candidates based on its operational requirements.