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The Department of Employment and Labour is Hiring- Assistant Director: Business Process And Quality Improvement

The Department of Employment and Labour is Hiring- Assistant Director: Business Process And Quality Improvement

DEADLINE: 04 August 2023

The Department of Employment and Labour is Hiring- Assistant Director: Business Process And Quality Improvement

  • Assistant Director: Business Process And Quality Improvement
  • REF NO: HR 5/1/2/3/38
  • SALARY: R424 104 per annum
  • CENTRE: Compensation Fund, Pretoria

REQUIREMENTS: Three-year qualification in Engineering or Science including Quality Management/ Operations Management/ Industrial Engineering/ Production Management. 4 years’ functional experience in Business Process Management and Quality Management Systems. Knowledge: Industrial engineering practices. Continues improvement tools. LEAN methodology. Quality Management. Business process Re-engineering. Continuous improvement techniques. Compensation Fund regulations, policies and procedures. Relevant stakeholders. Customer Service (Batho Pele Principles). Technical knowledge. The industrial classification system. ISO9001. Project Management. Risk Management and Fund Governance. External Environmental Awareness. Legislative Requirement: COIDA. Public Service Regulations. Public Service Act. Occupational Health and Safety Act (OHS). PFMA and National Treasury Regulations. Promotion of Access to Information Act. Constitution Act 108 of 1996 (amended). Public Service Operations Management Framework.

DUTIES: Coordinate business process analysis and initiative processes in the Fund. Develop Standard Operating Procedure (SOP) for the Fund. Implement quality management strategy and plan for the Fund. Develop service delivery model and service standards for the Fund.

ENQUIRIES: Ms N Stuurman Tel: (060) 995 9540

Note: Coloureds, Indians Whites, and Persons with disabilities are encouraged to apply

How to apply

APPLICATIONS: Chief Director: Corporate Services: P O Box 955, Pretoria, 0001 or hand deliver at 167 Thabo Sehume & Madiba Street, Delta Heights Building

FOR ATTENTION: Sub-directorate: Human Resources Planning Practices and Administration, Compensation Fund.

It is the Department’s intention to promote equity (race, gender and disability) through the filling of this post with a candidate whose transfer / promotion / appointment will promote representivity in line with the numeric targets as contained in our Employment Equity plan.

CLOSING DATE: 04 August 2023 at 16:00

NOTE/ Instruction: Applications quoting the relevant reference number must be submitted on the new form Z83, obtainable from any Public Service Department or on the internet at www.gov.za/documents. Received applications using the incorrect application for employment (old Z83) will not be considered. Each application for employment form must be fully completed, initialled and signed by the applicant. Failure to fully complete, initial and sign this form may lead to disqualification of the application during the selection process. All fields of Section A, B, C and D of the Z83 must be completed in full. Section E, F, G (Due to the limited space on the Z83 it is acceptable for applicants to indicate refer to CV or see attached. A recently updated comprehensive CV (with detailed previous experience) is required. The questions related to conditions that prevent re-appointment under Part F must be answered. Only shortlisted candidates will be required to submit certified copies of qualifications and other related documents on or before the day of the interview following the communication from Human Resources and such qualification(s) and other related document(s) will be in line with the requirements of the advert. Foreign qualification must be accompanied by an evaluation report issued by the South African Qualification Authority (SAQA) (only when shortlisted).

Applicants who do not comply with the above-mentioned instruction/ requirements, as well as applications received late will not be considered.  The Department does not accept applications via email or fax. Failure to submit all the requested documents will result in the application not being considered. Correspondence will be limited to short-listed candidates only. If you have not been contacted within eight (8) weeks after the closing date of this advertisement, please accept that your application was unsuccessful. Suitable candidates will be subjected to a personnel suitability check (criminal record, citizenship, credit record checks, qualification verification and employment verification). The Department reserves the right not to make any appointment(s) to the above post. The requirements for application of Senior Management Services(SMS) include the successful completion of a SMS Pre-entry programme(Nyukela) as endorsed by the National School Government (NSG). Prior to appointment, a candidate (s) should therefore have proof that they have registered for the Pre-Entry Certificate and have completed the course. The cost for Nyukela is at the applicants own expense.  The course is available at the NSG under the name Certificate for entry into SMS and the full details can be obtained by following the below link:https://www.thensg.gov.za/training-course/sms-pre-entryprogramme/. All shortlisted candidates for SMS posts will be subjected to a technical competency exercise that intends to test relevant technical elements of the job, the logistics of which be communicated by the Department. Following the interview and technical exercise, the selection panel will recommend candidates to attend generic managerial competencies using the mandated DPSA SMS competency assessment tools. The successful candidate will be expected to sign a performance agreement. The Department is an equal opportunity affirmative action employer. The Employment Equity Plan of the Department shall inform the employment decision. It is the Department’s intention to promote equity (race, gender and disability) through the filling of this post(s)​

THE END.

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African Union Commission Scholar || Founder @ Youth Opportunities Hub || Former RBA COST/Sahel Team at UNDP || TEF Alumni ||

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