x5 Manager Posts (Complaints and Investigations) at the Department of Justice and Constitutional Development

x5 Manager Posts (Complaints and Investigations) at the Department of Justice and Constitutional Development

DEADLINE: 12 June 2023

POST 18/40 : MANAGER: COMPLAINTS AND INVESTIGATIONS (X5 POSTS)- (3 Years Contract Appointment)

  • REF NO: 5/05/03 OLSO
  • SALARY: R811 560 – R952 485 per annum, (all-inclusive remuneration package). The the successful candidate will be required to sign a performance agreement.
  • CENTRE: Legal Service Ombud: Cape Town (X2 Posts) and Centurion (X3 Posts)

REQUIREMENTS: An LLB Degree/ four year Law Degree as recognized by SAQA; Minimum of 3 years’ experience post qualification in the Legal Services field; Admission to Legal Practice Council and in good standing; Knowledge of the Legal Practice Act; Practical knowledge and understanding of assessment as well as investigative approaches and methodologies; Practical knowledge and understanding of drafting legal instruments, litigation management processes and interpreting statutes. Skills and Competencies: Computer literacy; Strategic capability and leadership; Case-flow management; Financial skills; Information and knowledge management; Project management; Service delivery innovation; Legislative drafting; Presentation and facilitation; Ability to analyse and develop policies; Communication skills (written and verbal).

DUTIES: Key Performance Areas: Provide complaints assessment services, determine requirements and present the outcome to the relevant Committee. Investigate complaints, provide report and advise on remedial actions to the Committee and monitor the investigations thereof. Provide legal advisory services on contracts and service level agreements correspondence. Draft and review legal opinions, Manage litigation matters on behalf of OLSO; Conduct legal research and knowledge management; conduct of disciplinary committees and appeal tribunals of the LPC; Develop and review policy guidelines and procedures for assessment operations and investigation/monitoring operations.
ENQUIRIES: Ms. MV Shivuri Tel No: (010) 023 5508

Where to submit your application

APPLICATIONS : Quoting the relevant reference number, direct your application to: Postal address: The Human Resources: Legal Services Ombud, P O Box 1202, Pretoria 0001 or Physical address: 2007 Spooral Park, SA Law Reform Offices, Lenchen South Avenue. Centurion.

Application Notes

Interested applicants must submit their applications for employment to the address specified in each post. The application must include only completed and signed new Form Z83, obtainable from any Public Service Department or on the internet at, and a detailed Curriculum Vitae. Certified copies of Identity Document, Senior Certificate and the highest required qualification as well as a driver’s license where necessary, will only be submitted by shortlisted candidates to HR on or before the day of the interview date. Application that do not comply with the above specifications will not be considered and will be disqualified. A SAQA evaluation report must accompany foreign qualifications.


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African Union Commission Scholar || Founder @ Youth Opportunities Hub || Former RBA COST/Sahel Team at UNDP || TEF Alumni ||

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