Receptionists – Skukuza Safari Lodge (2 positions): South African National Parks
Receptionists – Skukuza Safari Lodge (2 positions): South African National Parks
DEADLINE: 19 March 2023
Receptionists – Skukuza Safari Lodge (2 positions): South African National Parks
Park: Kruger National Park
Description:
Applications are invited for suitably qualified persons to fill the above-mentioned vacant position in the Marula Region of the Kruger National Park at Skukuza Safari Lodge. The successful candidates will be expected to stay outside the park and be paid a housing allowance.
Interested persons who meet the above-stated qualifications should forward their applications which should consist of a cover letter, detailed Curriculum Vitae, certified copies of qualification(s) and Identity Document (certified within 6 months period) to the following address:
Human Capital Management
Att: Mr Mothonaki Motloung
Private Bag X402
Skukuza 1350
Tel: (013) 735 4127
Email: [email protected]
Applicants in possession of foreign qualifications to submit evaluated results by the South African Qualification Authority.
If you have not been responded to within 21 days of the closing date, please accept that your application was not successful.
The appointment will be made in line with SANParks employment equity plan.
Requirements:
- A 3-year Tourism diploma or equivalent qualification
- Good telephone, people and administration skills as well as sound interpersonal skills
- Computer literacy with a working knowledge of Microsoft Word and Excel.
- Knowledge of Opera reservation system
- Previous front office experience
- Proficiency in English.
Responsibilities:
- To receive, and handle telephone calls and telephonic enquiries and where specified, relay telephone messages timeously.
- To receive guests in a friendly manner and process the computerised guest reservation through the check-in and check-out process.
- To raise any extra charges that a guest might incur.
- To ensure outstanding monies are collected and processed according to company policy.
- To inform guests of facilities in the camp and upsell activities.
- To assist guests with amendments to reservations and special requests.
- To coordinate guests’ requests and complaints and handle them efficiently.
- To perform general administration at the reception area.
- To adhere to company dress code and protocol.
THE END
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