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Research & Analysis Specialist Position at SARS (Closing Date: 06 April 2023)

admin March 31, 2023

3 minutes read

Research & Analysis Specialist Position at SARS

DEADLINE: 06 April 2023

Research & Analysis Specialist Position at SARS

About the Position

SARS’ PRODUCTS & PROCESSES Team is looking for a Data Analyst and Researcher to join this dynamic team of seasoned professionals. The ideal candidate is a result driven team player with solid work values and ethics, experienced in sourcing and analysing data using various techniques. Communicating the results of their analyses and findings by using basic complex / advance visualisation techniques with both internal and external customers. To define findings and recommendations through data translations and reports as inputs into Trust solutions that support SARS in achieving its vision of building “a smart modern SARS”.

Job Purpose

To provide expertise, advice and support in practice formulation and associated best practice improvement tactics, by undertaking information gathering, research and analysis of data within broad guidelines to produce accurate plans or recommendations for business unit issues, in order to enable tactical translation and operational implementation.

Education and Experience

Minimum Qualification & Experience Required

Relevant Bachelor’s Degree / Advanced Diploma (NQF 7) AND 8-10 years’ experience in research or data analytics, of which 3-4 years ideally at operational specialist level

ALTERNATIVELY: Senior Certificate (NQF 4) AND 15 years related experience

Job Outputs:

Process

Engage in research initiatives, analyse trends and produce quantitative and qualitative information to inform business decisions.
Research and support workable recommendations or solutions that meet business needs through information analysis.
Provide high quality and responsive research consultancy to the business unit and produce reports and plans.
Scan the policy environment to identify and exploit opportunities for joint work where supportive of the objectives of the business unit and its networks.
Request and analyse information to gather ideas, plans options and provide recommendations to enhance plans and or policies.

Governance

Implement governance, risk, and compliance policy in own practice area to identify and manage governance and risk exposure liability.
Manage and or advise on the translation and application of policy in a specific functional area.

People

Develop & implement appropriate people capacity plans in line with delivery & efficiency targets, on budget & in partnership with specialised area.
Create a positive work climate & culture to energise employees & give meaning to work, minimise work disruption and maximise employee productivity.
Translate performance expectations into specific metrics and goals to identify and provide effective services, solve problems, and achieve objectives.
Plan & implement enhanced organisational efficiency by identifying and addressing development requirements & providing tools for people resources.

Finance

Implement and monitor financial control, management of costs and corporate governance in area of accountability.
Draw up a budget aligned to tactical delivery plans, monitor planned vs. actual, minimise expenditure and report on cost efficiency.

Client

Build strong relationships and implement service level agreements that promote SARS with internal and external stakeholders.
Manage an integrated service excellence culture, which builds rewarding relationships and provides opportunity for feedback and exceptional service.
Develop and ensure implementation of practices which builds service delivery excellence and encourages others to provide exceptional client service.

Behavioural competencies